Refund Policy

1. Self-Serve Subscriptions

Self-serve subscription payment processing is not currently active. No self-serve subscription purchases can be made, so no refunds arise under this policy today.

When a payment processor is activated, this Policy will be updated in advance of going live to state the refund window, the processor's identity, and the process for requesting a refund.

2. Enterprise Engagements

Enterprise engagements are billed per the applicable contract or invoice. Refunds, credits, and cancellation terms for those engagements are governed by that contract, not by this Policy.

3. Questions

For questions about billing or this Policy, visit our support page.