GTAIM
Refund Policy
Last updated: March 2026
1. 14-Day Money-Back Guarantee
We offer a 14-day money-back guarantee on all subscription purchases. If you are not satisfied, you may request a full refund within 14 days of your purchase or most recent renewal date.
2. How Refunds Work
Payments are processed by our billing partner, who acts as the Merchant of Record. To request a refund, use the billing portal accessible from your profile page. Refunds are returned to the original payment method and may take 5-10 business days to process.
3. Cancellation
You may cancel your subscription at any time through the billing portal. When you cancel:
- Your access continues until the end of your current billing period.
- No further charges will be made.
- Your learning progress is preserved and restored if you resubscribe.
4. Exceptions
We reserve the right to decline refund requests in cases of abuse. Requests made outside the 14-day window are not eligible for a refund.
5. Questions
For questions about refunds, visit our support page.